Privacy policy
Data controller
Stiletta Paris SAS, whose registered office is located in Paris, is the data controller for the processing of your personal data in connection with the use of the website www.stiletta-paris.com.
Contact: contact@stiletta-paris.com
Data collected
Browsing data
When you visit our website, we automatically collect certain technical information:
- IP address (anonymised)
- Browser type and version
- Operating system
- Pages visited, visit duration, referral pages
- Date and time of connection
Order data
When you place an order, we collect the information necessary for its processing:
- First and last name
- Shipping and billing address
- E-mail address
- Phone number
- Payment information (processed by our secure provider — we do not retain your banking data)
Newsletter data
If you subscribe to our newsletter, we collect only your e-mail address.
Contact data
If you contact us via the form, we collect your name, e-mail and the content of your message.
Purposes and legal bases for processing
- Order processing — legal basis: performance of contract
- Customer service management — legal basis: legitimate interest
- Newsletter sending — legal basis: consent (revocable at any time)
- Audience analysis (statistics) — legal basis: consent via cookie
- Legal and accounting obligations — legal basis: legal obligation
Cookies
Our website uses cookies. A cookie is a small text file placed on your device when you visit the site.
Strictly necessary cookies
These cookies are essential for the site to function (shopping cart, session). They do not require your consent.
Analytical cookies
With your consent, we use Google Analytics to measure website audience. This data is anonymised and cannot personally identify you.
Advertising cookies
With your consent, we use the Meta pixel (Meta Platforms Ireland Ltd) to measure the performance of our ads on Facebook and Instagram and to show them to people interested in the House. Without your consent, the pixel is not loaded.
Cookie management
You can accept or refuse non-essential cookies via the banner shown on your first visit. You can also configure your browser to block all cookies.
Retention periods
- Order data: 10 years (accounting obligations)
- Contact data: 3 years after last contact
- Newsletter data: until unsubscription
- Analytical cookies: maximum 13 months
- Browsing data: maximum 13 months
Data recipients
Your data is intended for the internal services of Stiletta Paris. It may be transmitted to third-party providers as part of our services:
- Payment providers (Stripe, PayPal) — secure transaction processing
- Carriers — delivery of your orders
- Messaging provider — sending newsletters and confirmations
- Google Analytics — audience measurement (anonymised data)
- Meta Platforms Ireland Ltd (Meta pixel) — measurement of ads on Facebook and Instagram, with your consent
No data is sold or transferred to third parties for commercial purposes.
Transfers outside the EU
Some of our providers (notably Google) are located outside the European Union. These transfers are governed by the European Commission's standard contractual clauses and appropriate safeguards in accordance with the GDPR.
Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:
- Right of access — obtain a copy of your personal data
- Right of rectification — correct inaccurate or incomplete data
- Right to erasure — request deletion of your data
- Right to restriction — limit the processing of your data
- Right to portability — receive your data in a structured format
- Right to object — object to the processing of your data
- Right to withdraw consent at any time (newsletter, cookies)
To exercise these rights, contact us at: contact@stiletta-paris.com
You also have the right to lodge a complaint with the CNIL: www.cnil.fr
Security
Stiletta Paris implements appropriate technical and organisational measures to protect your data against any unauthorised access, alteration, disclosure or destruction. The site uses HTTPS (SSL/TLS) to secure exchanges.
Updates
This privacy policy may be updated at any time. The date of last update is indicated below. We invite you to consult it regularly.
Last updated: January 2025